Privacy policy

Last Updated: March 16, 2026

IKareDolls ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ikaredolls.com and make a purchase from our Hong Kong-based business.

Information We Collect

Personal Information

• Name and contact information (email address, phone number, shipping and billing address)
• Payment information (processed securely through our payment processor)
• Order history and purchase records
• Account credentials (if you create an account)
• Communication preferences

Automatically Collected Information

• IP address, browser type, operating system, and device information
• Cookies and similar tracking technologies
• Website usage data, pages visited, and browsing behavior
• Referral sources and clickstream data

How We Use Your Information

We use your information to:

• Process, fulfill, and ship your orders internationally
• Communicate with you about orders, shipping updates, and customer service
• Send promotional emails and special offers (with your consent, which you may withdraw at any time)
• Personalize your shopping experience
• Improve our website, products, and services
• Detect and prevent fraud and security threats
• Comply with legal obligations and customs requirements

Discreet Packaging and Maximum Privacy

We understand the highly private nature of our products. Every order includes:

• Plain, unmarked packaging with no logos or product descriptions
• Generic sender name with no reference to our business or product type
• Complete confidentiality in all shipping documentation
• Discreet billing descriptor on credit card statements

Information Sharing and Disclosure

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only with:

• Shipping carriers (DHL, FedEx, UPS, USPS) - only name and delivery address for shipment
• Payment processors (Shopify Payments, PayPal, Stripe) - to securely process transactions
• Service providers
  • who assist with website hosting, email delivery, and analytics (under strict confidentiality agreements)
• Legal authorities
  • when required by law, court order, or to protect our rights and safety

International Data Transfers

As we operate from Hong Kong and serve customers in North America, your personal information will be transferred to and processed in Hong Kong and potentially other countries. We ensure appropriate safeguards are in place to protect your data in compliance with applicable privacy laws.

Data Security

We implement robust security measures including:

• 256-bit SSL/TLS encryption for all data transmission
• PCI-DSS compliant payment processing
• Secure servers with restricted access
• Regular security audits and vulnerability assessments
• Employee confidentiality agreements

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

All Customers:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Opt-out of marketing communications at any time
• Request deletion of your account

California Residents (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

Canadian Residents (PIPEDA):

• Right to access your personal information
• Right to challenge the accuracy and completeness of your information
• Right to withdraw consent

To exercise any of these rights, please contact us at zhangyunjun2022@gmail.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and user behavior
• Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill orders and provide customer service
• Comply with legal, tax, and accounting requirements (typically 7 years)
• Resolve disputes and enforce our agreements

You may request deletion of your data at any time, subject to legal retention requirements.

Age Restriction

Our products are intended exclusively for adults aged 18 and over (19+ in some jurisdictions). We do not knowingly collect information from minors. If you are under 18, do not use this website or provide any personal information.

Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, we do not respond to Do Not Track signals, but we do not track users across third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

IKareDolls 625 & 639 Nathan Road, 15/F Mong Kok, KL Hong Kong

Email: zhangyunjun2022@gmail.com Website: www.ikaredolls.com

For privacy-related inquiries, please include "Privacy Request" in your email subject line.